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By using Silvermine Group’s websites, applications and related services and/or by submitting personal data to Silvermine Group, you agree to the processing of your personal data as explained in this Policy. If you do not agree with this Policy, please do not use this website or provide Silvermine Group with your personal data.
What Data Do We Collect?
Silvermine Group websites and services help individuals and businesses electronically file excise taxes and perform related services. When you use Silvermine Group websites and services like www.eform2290.com, you may provide information to set up your profile, send messages, perform searches and queries, add applications, and transmit information. You provide this content and profile information (collectively "User Content") at your own risk. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that User Content you provide to Silvermine Group websites and services like www.eform2290.com will not be viewed by unauthorized persons. We are not responsible for circumvention of any security measures contained within Silvermine Group's websites and services. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages. If you choose to use our invitation service to tell a friend about our websites and services, we will ask you for information needed to send the invitation, such as your friend's email address. We will send your friend an email in your name inviting him or her to visit the site, and may send reminders to them. Silvermine Group stores this information to send invitations and reminders to track the success of our referral program. Your friend may contact us at www.eform2290.com/unsubscribe to request that we remove this information from our database.
We collect your personal data typically when you make a purchase, use or register into our products and services, take part in a campaign or otherwise interact with us. Below are examples of the categories of data we collect.
Tax return information that Silvermine Group collects from you is controlled by Section 7216 of the Internal Revenue Code, the Gramm Leach Bliley Act of 1999, certain other laws, and Silvermine Group policies. Silvermine Group discloses or uses your tax return information only in accordance with applicable laws.
Although we take certain steps to insure the accuracy of your return, it may be rejected for a variety of reasons or for no reason at all, including reasons that are beyond our control. Silvermine Group only facilitates the transmittal of tax returns that have already been prepared by you, or with information supplied by you. We do not offer tax advice and make no guarantees or representations regarding the quality or accuracy of the data you enter.
As part of the tax filing process, the IRS requires Silvermine Group to request the e-mail address of the person electronically filing a tax return and, if an email address is collected, provide it to the IRS. As a method for detecting fraud in connection with the electronic filing of tax returns transmitted via the Internet, the Internal Revenue Service ("IRS") requires Silvermine Group to provide to the IRS the Internet Protocol ("IP") information (e.g., IP Address, IP Date, IP Time and IP Time Zone) of the computer from which the return originated associated with that tax extension application.
During the customer service and technical support process, we request certain personal information including your name, address, phone numbers and e-mail address. We use this personal information to contact you to answer your question or resolve your issue. We may send you a follow-up survey.
We offer various Internet Chat services, for example, to speak with a support representative. Internet Chat transmissions are encrypted but you should not supply more personal or tax information than is required to address your specific issue. A transcript of the session is generated and retained, and may be used to resolve current and potential future questions or issues.
We retain copies of your completed and filed tax return or extension application as required by IRS and state regulations. This information may also be used to provide you with a copy of your tax return or extension application for your convenience.
We may use service companies on our behalf to perform services for you but these companies are not allowed to use your information for their own purposes.
Your use of our products and services
When you use our products and services your IP-address, access times, the website you linked from, pages you visit, the links you use, the content you viewed and other such information your browser provides us with is automatically collected by Silvermine Group. Some of our mobile services may collect your unique mobile device identifiers, subscriber identity information, network service provider specific identifiers, network settings and other such information. When you use our products and services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by your mobile network provider.
Information you provide us with
We may ask you to provide us with information such as your name, email address, street address, user names and passwords, your consents, preferences and feedback, information relating to your vehicles, age, gender, postal code and other preferences. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data. We may also obtain, in accordance with applicable law, some personal data from list-rental companies and other such publicly available sources. Some of our services may allow you to submit information about other people, for example, if you make an order for a product that you wish us to send directly to another recipient.
Your transactions with us
We collect information relating to your purchase and use of our products and services, from use of products and services of companies with which we are affiliated, and your other interactions with us. Such information may include details of the queries or requests you have made, the products and services provided, delivery details, bank account number, credit card details, billing address, credit checks and other such financial information, details of agreements between you and Silvermine Group, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.
Why Do We Process Personal Data?
Silvermine Group may process your personal data for the following purposes. Please note that one or more purposes may apply simultaneously.
Providing products and services
We may use your personal data to provide you with our products and services, to process your order or as otherwise may be necessary to perform the contract between you and Silvermine Group, to ensure the functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and other misuses.
Developing products and services
We may use your personal data to develop our products and services. However, for the most part we only use aggregate and statistical information for such purposes. We may combine personal data collected in connection with your use of a particular Silvermine Group product and/or service with other personal data we may hold about you, unless such personal data was collected for a different purpose.
Communicating with you
We may use your personal data to communicate with you, for example to send you critical alerts and other such notices relating to our products and/or services and to contact you for consumer care related purposes.
Marketing and making recommendations
We may use your personal data to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying Silvermine Group and third party content. We may use your personal data for direct marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer.
First use of your Silvermine Group Services
A Silvermine Group Account may be created for you or you may need to sign in with your existing Silvermine Group Account when you first use your device. In the activation process your user name, email address, address, information about vehicle ownership, etc. will be sent to Silvermine Group and we may associate this information with your Silvermine Group Account. This combined information may be used to activate certain software licenses and to send you personalized messages, for example emails, text and other messages. These messages may include information about Silvermine Group's products and services, such as tips and commercial offers. You may unsubscribe from these messages at any time for example by following the information in the message you receive after taking your device into use, instructions in the device or in the messages, through available profile management tools or contacting Silvermine Group customer care. The collected information may also be used to display personalized content as well as to improve Silvermine Group's products and services.
We Share Personal Data?
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.
Your consent and social sharing services
We may share your personal data if we have your consent to do so. Some services may allow you to share your personal data with other users of the service or with other services and their users. Please consider carefully before disclosing any personal data or other information that might be accessible to other users.
Silvermine Group companies and authorized third parties
We may share your personal data with other Silvermine Group companies or authorized third parties who process personal data for Silvermine Group for the purposes described in this Policy. This may include for example billing, delivery of your purchases, providing services including customer service, managing and analyzing consumer data, credit checks, conducting market research and managing marketing and other such campaigns. We may conduct joint marketing and other communications with our partners, for example a industry trade publication or website. To avoid duplicate or unnecessary communications and to tailor the message to you we may need to match information that Silvermine Group has collected with information that the partner has collected where this is permitted by law. These authorized third parties are not permitted to use your personal data for any other purposes. We require them to act consistently with this Policy and to use appropriate security measures to protect your personal data.
International transfers of personal data
Our products and services may be provided using resources and servers located in various countries around the world. Therefore your personal data may be transferred across international borders outside the country where you use our services, including to countries that do not have laws providing specific protection for personal data or that have different legal rules on data protection than the United States of America. In such cases we take steps to ensure that there is a legal basis for such a transfer and that adequate protection for your personal data is provided as required by applicable law, for example, by using standard agreements approved by relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures.
We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we, or third parties acting on our behalf, operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend Silvermine Group's legitimate interests, for example, in civil or criminal legal proceedings.
Mergers and Acquisitions
If we decide to sell, buy, merge or otherwise reorganize our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.
How Do We Address The Privacy of Children?
Silvermine Group products and services are typically intended for general audiences. Silvermine Group does not knowingly collect information of children without the consent of their parents or guardians.
How Do We Address Data Quality?
We take reasonable steps to keep the personal data we possess accurate and to delete incorrect or unnecessary personal data. As certain Silvermine Group products and services may allow you to manage your profile information, we encourage you to access your personal data from time to time to ensure that it is correct. Please remember that in case of any changes it is your responsibility to update the personal data you have provided us with.
What Steps Are Taken To Safeguard Personal Data?
Privacy and security are key considerations in the creation and delivery of our products and services. We have assigned specific responsibilities to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security engineering, training and assessments. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our databases containing personal data to authorized persons having a justified need to access such information.
What Are Your Rights?
You have a right to know what personal data we hold about you. You have a right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated. You have a right to request that we stop processing your personal data for direct marketing or market research purposes. However, if you opt-out from marketing and other communications from Silvermine Group, we may still send you critical alerts pertaining to our products and services or contact you for these purposes. You may exercise your rights by contacting us through the contact points referred to below. In some cases, especially if you wish us to delete or stop processing your personal data, this may also mean that we may not be able to continue to provide the services to you. Please note that Silvermine Group may need to identify you and to ask for additional information in order to be able to fulfill your request. Please also note that applicable law may contain restrictions and other provisions that relate to your rights. We encourage you to use available profile management tools, for example Silvermine Group Account or Profile for the above purposes as such tools often provide you with direct access to your personal data and allow you to effectively manage it.
Who Is The Controller of Your Personal Data?
Silvermine Group of Wilton, LLC of 1230 Rosecrans Ave, Suite 300, #578, Manhattan Beach, CA 90266 USA is the controller of your personal data. In addition, the Silvermine Group affiliate providing the product or service may be a controller of your personal data. You may find the identity of the controller and its contact details by reviewing the terms and conditions of such a product or service or by using contact information provided in the applicable Silvermine Group websites and applications. In matters pertaining to Silvermine Group's privacy practices you may also contact us at:
Silvermine Group of Wilton, LLC
1230 Rosecrans Ave, Suite 300, #578
Manhattan Beach, CA 90266
Silvermine Group of Wilton, LLC commits to resolve complaints about your privacy and our collection or use of your personal information. If your privacy concerns are not addressed by the tools we provide, you should contact us at:
1230 Rosecrans Ave, Suite 300, #578
Manhattan Beach, CA 90266
Attention: Privacy Counsel
Silvermine Group may from time to time change this Policy or change, modify or withdraw access to this site at any time with or without notice. However, if this Policy is changed in a material, adverse way, Silvermine Group will post a notice advising of such change at the beginning of this Policy and on this site's home page for 30 days. We recommend that you re-visit this Policy from time to time to learn of any such changes to this Policy.